About

Get to know us

We are an independent insurance broker Tennessee trusts.

Webster Insurance began in 2019, when Brian Webster set out to build an agency around a simple conviction: make it about the client, not the commission. No quotas, no scripts — know people by name, tell them the truth, and pick up the phone when something goes wrong.

In 2023, Brian’s brother Ben joined to oversee strategy and organizational health — making sure that as the agency grew, the way we treat people wouldn’t change. By 2025, he was partner and president.

See the core values that guide everything we do at Webster Insurance

About the client, not the commission.

Advice you can check our math on. If the right answer is a smaller policy, that’s the answer you get.

Relationships over transactions.

A transaction can be beaten by a cheaper number. Knowing what matters can’t.

Know before we quote.

We learn the whole picture first, so the coverage fits the life — not the other way around.

We are more than An insurance company

Your Trusted Partners

In 2026, Luke Betchner joined as our third partner, bringing an established and growing health and life practice under the Webster roof. That completed the picture: personal and business insurance — property & casualty, life, and health — one agency, one conversation, for families and business owners across Middle Tennessee.

For a while, we operated under a broader name. We came back to the one that was always true: Webster Insurance. The tools have changed, the team has grown — the conviction hasn’t. We protect what you’ve built and strengthen what’s next, whether that’s your family’s home or a company with a hundred people counting on it.

Are you ready for advice that actually fits your needs? No sales pitch. No guesswork. Just a custom quote built around you — your goals, your needs, your future. Contact us to request your personalized quote today.

Why Choose us?

What makes us different

Unlike other insurance brokers in Tennessee focused on closing sales, we are obsessed with understanding your needs and developing the right strategies for them. Here are a few reasons why many clients always choose us over our competitors.

We’re not here to chase quotas — we’re here to build something better. At Webster Insurance, we take the time to understand your world so we can offer advice that actually fits. It’s not about transactions. It’s about relationships that support real, long-term growth.

One coordinated program across personal, business, life, and health.

Proactive renewal reviews on every policy, access to top-rated carriers, and one coordinated program across personal, business, life, and health.

We will do all the homework and offer you with the best options available. Get access to top-tier carriers and enjoy a proactive renewal and review process that keeps your coverage aligned with your evolving needs—without the stress.

Secure what matters from the unexpected.

Whether you’re protecting your business, your family, or planning for what’s next, we’re here to help you connect the dots. No pressure, no one-size-fits-all plans. Contact us to get a custom quote tailored to your unique needs today.

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